> ## Documentation Index
> Fetch the complete documentation index at: https://docs.prem.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Us

> Get help with integrations, billing, APIs, or anything else.

**Live Chat:** This is the fastest option. Open the dashboard. Click the support button in the header. Select "Live Chat". Prem usually replies in a few minutes.

**Email:** Send an email to `support@premai.io` for questions that need more detail. Prem replies within 1 business day.

**Platform status:** Check the live platform availability on [status.premai.io](https://status.premai.io).

## Product-specific help

> [card] [Zero Data Retention](https://docs.prem.io/zdr/overview.md)
>
> Read the [ZDR overview](https://docs.prem.io/zdr/overview.md) to get set up. ZDR is generally available. Create an API key in the [dashboard](https://dashboard.prem.io/api-keys).

> [card] [Confidential API](https://docs.prem.io/quickstart.md)
>
> Read the [Prem API quickstart](https://docs.prem.io/quickstart.md) to get set up. For access, use Live Chat or email.


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